As with all e-commerce and shopping websites, we collect certain information from you when you shop from franchettibond.com.
We use the information you provide to give you a better service and to make your shopping experience as easy and enjoyable as possible. We need the information you give ufor the following purposes:
- Processing your orders;
- For statistical or survey purposes to improve this Website and its services to you;
- To serve website content and advertisements to you;
- To administer this website;
- If you consent, to notify you of products or special offers that may be of interest to you.
The information we collect is:
- Your name;
- Email address – so we can email you order confirmations, delivery delays, offers etc;
- Delivery address and billing address if different;
- Telephone number – so we can call you if we have a delivery problem;
- Credit card details – we only ask for these when you place an order;
If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. Please note that if you do not wish to provide any personal information, you will not be able to make purchases on this Site.
DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION
There are few circumstances where we may share some of your data with others:
- With agents (including credit reference agencies, credit card clearing agencies (Credit card Merchant Services), fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function
- In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).
- We do occasionally make names and addresses available to companies whose products we think may interest you, unless you have told us not to.
SITE SECURITY
We use the latest secure server technology to ensure this information is protected to the highest standards.
We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security.
This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
The encryption technique we use is the highest standard available for e-commerce and certified by VeriSign, the world's most respected certification body for Internet firms.
COOKIES, IP ADDRESSES, PIXEL TAGS & TRACKING TECHNOLOGY
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. We may use session cookies to provide a seamless experience on the website and to combine with our log files so that we can understand our website traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our website will not identify you when you enter and you will need to manually type in your username and password.
We may use IP addresses to analyse trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
When you visit our Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalise your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.
These consist of a few lines of code embedded on the pages of our Site. The data collected by our use of pixel tags is anonymous (e.g. the webpages you visit, your operating system and browser). As this data does not personally identify you, we may use such data for any purpose. In addition to this anonymous use, we may also use the non-personal information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information, in which case we will treat the combined information as personal data and will only process it in accordance with this policy.
LINKS
This Site contains links to other websites. Please note that when you click on one of these links, you may be leaving the Franchetti Bond Site and entering another website. These websites may independently collect or request information about you and we encourage you to read the privacy statements of these linked websites as their privacy policy may differ from ours.
COMMUNICATION
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us;
- If you contact us for a particular reason
- To receive your orders
- We need to contact you for administrative purposes.. Administrative e-mails will not contain promotional materials.
- If you choose to receive our Newsletters, they will contain promotional materials from Franchetti Limited. On occasions, our Newsletters may contain promotional material from our partners.
OPTIN/OUT OF INFORMATION
Here's the email addresses to write to if you don't want to receive information from us: info@franchettibond.com
Opting out:
If you do not wish to receive any further email messages from us, or to be contacted by us at all, please email us and let us know.
Opting in:
If you would like us to send you offers, news and other communication from Franchetti Bond or from other companies that we think may interest you by email please email us.
If you have any questions regarding this Privacy Policy, please contact us.
Copyright © Franchetti Bond 2011. All worldwide rights reserved.
